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Online RMA Request

Please use this RMA Request Form to receive a Return Materials Authorization (RMA) number. Once you receive your RMA number:

  1. Pack equipment into proper shipping container.
     
  2. Create a shipping label for the address listed below, and include the RMA number on the attention line of the label, and ship the container to Diagraph.
     
  3. Ship the container to:      
          Diagraph
          1 Missouri Research Park Drive
          St. Charles, Missouri 63304-5685

The customer is responsible for shipping and insuring equipment to and from the Diagraph Service Center. Diagraph does not provide equipment to the customer while the customer’s equipment is being repaired unless explicitly stated by a pre-arranged agreement with Diagraph.

Online RMA Request

Please use this RMA Request Form to receive a Return Materials Authorization (RMA) number. Once you receive your RMA number:

  1. Pack equipment into proper shipping container.
     
  2. Create a shipping label for the address listed below, and include the RMA number on the attention line of the label, and ship the container to Diagraph.
     
  3. Ship the container to:      
          Diagraph
          1 Missouri Research Park Drive
          St. Charles, Missouri 63304-5685

The customer is responsible for shipping and insuring equipment to and from the Diagraph Service Center. Diagraph does not provide equipment to the customer while the customer’s equipment is being repaired unless explicitly stated by a pre-arranged agreement with Diagraph.

RMA Request Form

First Name: 
Last Name: 
Email:  
Company Name: 
Address:
Address(2):
City:
State:
Zip Code:
Phone: 
Fax:
Equipment Model #:
Equipment Serial #:

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