Company Information
Overview
Diagraph began serving the marking and coding industry 110 years ago and became part of the Illinois Tool Works (ITW) family of companies in 2001. With the resources, synergies and successful business practices of ITW working for us, Diagraph is positioned to serve the industrial product identification market better than ever in the 21st Century.
Organization
To provide the best possible customer service, Diagraph is organized into four distinct yet interrelated groups:
Automated Systems Group
The Diagraph Automated Systems Group develops and markets automated ink jet printing and labeling equipment and provides systems integration assistance.
They can be reached at 800-722-1125.Service, Parts & Inks Group
The Diagraph Service, Parts & Inks Group is there to ensure that customers receive fast, efficient, service response. Phone support, field support and spare parts are available Monday-Friday. They can be reached at 800-526-2531.
Label Group
The Diagraph Label Group is available to expedite the ordering and delivery of stock and custom labels, ribbons and all other labeling supplies.
They can be reached at 800-695-0036.Marking & Shipping Products Group
The Diagraph Marking & Shipping Products Group provides gluing and stenciling machines and supplies, adhesives, industrial markers, and shipping room products.
They can be reached at 800-521-3047.