Understanding the Expected Cost of Operations Are you spending more than you should on maintaining your marking and coding equipment? By Bruce Castro, US Service Manager Ever wonder what you spend on parts to keep your marking and coding equipment running? Even more importantly, do you know what you should be spending? We all know that maintenance isn’t free and everything with a moving part wears out sooner or later, but few really understand the expected cost of their application. Many operate under the assumption that the costs they pay are the expected costs of operation. If you want to know your spend on Diagraph or Norwood parts, just reach out to us and we’ll engage the local Service Engineer and Field Service Manager to find out. This service audit will identify your current spend and compare that to your expected spend on inkjet, label application, thermal transfer overprinter and hot stamp parts. Through a service audit, allow us to review how you are performing and make recommendations for lowering your operating costs if your audit indicates that you are above the expected spend. We provide more than just equipment – we provide solutions to help you improve your marking and coding operational efficiencies. After reviewing your comprehensive service audit, you may be wondering if it is the right time to move into a new system versus absorbing the cost of continuous maintenance on your current equipment. At your request, we will provide you with a downtime avoidance and maintenance savings analysis to help you determine if purchasing a new system is the right investment for your production line. If you use Diagraph inks and solvents, or have more than one Diagraph technology in your facility, you may qualify for a free service audit. There are other ways to request this audit at no charge. Contact us 800.526.2531 to find out more information. We are at your Service.